Assistant Network Engineer / Network Engineer 

Education and Experience Requirement :

• Diploma, Advanced Diploma, or Bachelor’s Degree in Computer Science, Information Technology,Telecommunications Engineering, or equivalent.
• 2–5 years of experience in IT network support or infrastructure roles.
• Strong understanding of networking concepts and protocols (e.g., OSI layers, TCP/IP, switching, routing, VLANs, wireless).
• Knowledge of IT security, including firewalls, endpoint security, policies, and Unified Threat Management (UTM).
• Ability to interpret and produce network diagrams and technical documentation.
• Hands-on experience with network configuration, monitoring, and diagnostics.
• Proficient in English communication, with strong verbal and written skills to engage effectively with customers, colleagues, and vendors.
• Strong willingness and ability to learn new technologies through research, training, and self-directed practice
• Certifications such as CCNA, HCIA, or higher will be an advantage.
• Project management experience or prior involvement in IT projects will be advantageous.
• Results-oriented, process-driven, and disciplined in executing standard operating procedures.

Responsibilities:

• Participate in assigned technical tasks related to network infrastructure projects.
• Contribute to project studies, including design and planning of network systems.
• Collaborate with clients, partners, vendors, and internal project teams to ensure deliverables are met.
• Execute project delivery, including installation, configuration, and testing of network infrastructure.
• Prepare and maintain accurate pre- and post-project documentation.
• Liaise with vendors and IT personnel for technical resolution and issue escalation.
• Provide Level 2/3 support and troubleshooting to ensure SLA commitments are achieved.
• Perform ongoing monitoring, fine-tuning, and optimization of network performance.
• Act as an advisor and provide technical guidance or training to non-technical team members.

Working Hour:

• Monday to Friday, 8:45am – 5:45pm

Benefits:

• Allowances and claims
• On-the-job training & certification opportunities
• EPF & SOCSO contributions
• Insurance coverage
• Performance bonus